Privacy Policy
BYTEFORGE TECHNOLOGIES LTD. (“ByteForge”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit byteforgeco.com or engage our services. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
1. Who we are
Mailbox #86 - 3012A Murray St.
Port Moody, BC V3H 1X2
Canada
Phone: +1 (604) 537-8419
Email: hello@byteforgeco.com
2. Information we collect
We collect personal information only when it is reasonable for the purposes we describe in this policy.
2.1 Information you provide
- Contact details — name, email, company, and phone number you submit through our contact form or by email.
- Project information — descriptions of products, teams, or timelines you share with us when requesting a brief or proposal.
- Correspondence — records of communications you exchange with us.
2.2 Information collected automatically
- Technical data — IP address, browser type and version, device type, operating system, referring URL, pages viewed, and timestamps.
- Cookies and similar technologies — strictly necessary cookies to operate the site, and (if enabled) analytics cookies to understand aggregate usage.
3. How we use your information
We use personal information only for the purposes for which it was collected, including to:
- Respond to your enquiries and provide the services you request.
- Deliver, maintain, and improve our website and services.
- Communicate with you about projects, proposals, and updates you have requested.
- Comply with applicable laws and respond to lawful requests from authorities.
- Protect the rights, property, and safety of ByteForge, our clients, and others.
4. Legal basis and consent
Under PIPEDA and BC PIPA, we collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law. By submitting personal information through our website or to our team, you consent to the practices described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the details in Section 1.
5. Sharing and disclosure
We do not sell your personal information. We may share personal information only in limited circumstances:
- Service providers — vendors that help us host the site, send email, or analyse usage, bound by confidentiality and data-protection obligations.
- Legal obligations — where required by law, regulation, court order, or legal process in Canada or another applicable jurisdiction.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, with appropriate safeguards.
6. International transfers
Some of our service providers may store or process personal information outside of Canada, including in the United States. When this occurs, your information may be subject to the laws of the jurisdiction where the service provider operates. We take reasonable steps to ensure your information receives a comparable level of protection.
7. Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, to comply with legal or regulatory obligations, or to resolve disputes. When no longer needed, we securely destroy or anonymise it.
8. Safeguards
We use physical, organisational, and technological safeguards appropriate to the sensitivity of the information, including access controls, encryption in transit, and secure-development practices. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.
9. Your rights
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent to our collection, use, or disclosure of your information.
- Make a complaint to us, or to the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.
To exercise these rights, contact us at hello@byteforgeco.com. We will respond within the timeframes required by law.
10. Cookies
Cookies are small files placed on your device. We use strictly necessary cookies to operate this website. You can control or block cookies via your browser settings; some site features may not function without them.
11. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
12. Children
Our services are directed to businesses and adults. We do not knowingly collect personal information from individuals under 16. If you believe a child has provided us personal information, please contact us so we can delete it.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be highlighted on this page.
14. Contact
Questions about this Privacy Policy or our privacy practices can be sent to:
Privacy Office
Mailbox #86 - 3012A Murray St.
Port Moody, BC V3H 1X2
Canada
Phone: +1 (604) 537-8419
Email: hello@byteforgeco.com